Privacy Policy

PRIVACY POLICY

 

This privacy policy sets out how Zania Sports Clothing uses and protects any information that you give us. The terms we, us and our refers to Zania Sports Clothing. We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

 

COLLECTING PERSONAL INFORMATION

 

We may collect, store and use the following kinds of personal information:

  • Name

  • Address

  • Phone Number

  • Email Address

  • Credit/Debit card details

  • IP address

 

This information is already stored on our internal systems and our website simply verifies you as a customer of Zania Sports Clothing. We will never collect sensitive information about you without your explicit consent.

 

When you place an order we need to know your name, email address, delivery address, credit or debit card number, the card's expiry date and CVV. This allows us to process and fulfill your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.

 

The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account or emailing us at customerservice@zaniaclothing.com.

 

If you find any inaccuracies we will delete or correct it promptly.

 

The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at customerservice@zaniaclothing.com

 

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

 

USE OF PERSONAL INFORMATION

We use the information you provide to us for the following purposes:

  • To send updates regarding the status of your enquiry or order

  • To send newsletters and details of offers and promotions in which we believe you will be interested

  • To improve the design and content of the www.zaniaclothing.com website

  • To understand the buying behaviour of our registered users

  • To perform other general marketing and promotional activities focused on our products and services

  • To deliver advertising across various social media and other online platforms (e.g. Google, Facebook)

 

HOW WE USE COOKIES

We use cookies to streamline your experience when browsing this website, to provide social media features, automatic sign-ins, product recommendations and to analyse our traffic. We will also share information on how you use our site with official analytic providers.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

SECURITY OF PERSONAL INFORMATION

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.  We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

 

All electronic financial transactions entered into through our website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

 

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when using it to log in to our website).

 

POLICY CHANGES

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email.

 

YOUR RIGHTS

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

 

  • The supply of appropriate evidence of your identity(for this purpose, we will usually accept a photocopy of your passport plus an original copy of a utility bill showing your current address)

 

  • Requests can take up to 28 days to process

 

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

 

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

 

OUR DETAILS

This website is owned and operated Zania Sports Clothing

Zania Sports Clothing is registered in the United Kingdom at 132a Rutland Road, Sheffield S3 9PP Company No: 10684393

 

You can contact us by writing to the business address given above, by using our website contact form, by email to customerservice@zaniaclothing.com.

 
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